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提示帮助您管理您的电子邮件英国威廉希尔公司官网

张贴了达伦排 25th of March 2021 提高生产力 0 Comments

Tips to help you manage your email

这篇文章是基于episode 147of the ProBlogger podcast.

Is email starting to suck up all your time?

Dealing with emails can be a challenge at the best of times. But when you have a blog, and your traffic is starting to grow, it can quickly get out of hand. (I get thousands of emails every week.)

So this week I’d like to share some tips that have helped me deal with email quickly and efficiently.

Note:我使用gmail,所以我会在这篇文章中谈论它。但大多数(如果不是全部)这些提示都可以应用于其他电子邮件系统。

1.罐头反应

如果您继续询问同样的问题,那么您应该考虑建立罐头响应。这些是您可以事先创建的模板,并在待机上进行待机,因此您可以快速发布回复。

I have canned responses set up for things such as:

  • Pr Bittlemes.
  • guest post pitches
  • SEO pitches (people wanting us to link to their site).

Gmail makes it pretty easy toset up these templates。But most email systems will let you create similar templates. And if yours doesn’t, just create a Word document with all your responses, and then copy and paste the relevant response into your reply.

2. FAQ page

处理这些问题的另一种方法是创建一个特定的页面,提供所有答案 - 常见问题(常见问题)页面。

I have an在博客上常见问William Hill官网题解答这回答了我最常得到的问题。然后,我们在我们的联系表格上链接到它,并鼓励每个人在向我们发送他们的问题之前先检查它。

Of course, not everyone uses our contact form to send emails. And those who do don’t always read the FAQ. But it has reduced the number of emails we get. And our readers get the answer they want quickly without having to wait for my reply.

3.联系方式

Speaking of contact forms, they can be another great to reduce the amount of email you have to deal with.

As well as having fields for the person’s name, email address and message, contact forms can contain other fields you can use to help you direct your emails to the right person (or at the very least the right folder in your email system).

例如,contact form on Digital Photography School有一个选择一个subject field with four options:

  1. 我对产品有一个问题
  2. 我有一个错误或问题报告
  3. 我想宣传DPS
  4. 别的东西。

Depending on which option they choose, the email will automatically be routed to:

  • 我们的客户支持团队(选项1和4)
  • 我们的技术支持人员(选项2)
  • our partnership team (option 3).

您还可以建议读者向您的社交媒体渠道中的一个问题提出问题,并为他们提供链接。

In any case, you should let them know whether you’re likely to respond, and how long it will take if you do. It’s important to manage their expectations so they won’t be disappointed.

4.额外帮助

正如你可能已经注意到的那样,我有一个人团队帮助我全部电子邮件。在照顾他们八年左右的人之后,它是我曾经做过的最聪明的决定之一。

The number of emails I received really ramped up when we started selling ebooks on Digital Photography School. Whenever we launched a new ebook we’d get emails from people who wanted to know:

  • what an ebook was
  • 如何下载并打开它们
  • whether the product was for them
  • 如何使payme吗nt through PayPal with their credit card
  • 如何获得退款。

正如您可以想象的那样,回答这些问题将我的重点远离营销产品和开发新的产品。所以我们雇用了可以处理所有这些问题的人。

另一个智能移动是开始使用一个名为的工具Zendesk。这意味着要求一个问题获得机票的人,我们的客户支持团队可以快速提交与特定问题有关的所有电子邮件,以查看它是否已解决。

5. Email filters

我首先转换为Gmail的原因之一是因为它允许我设置过滤器。

Back then my index was being swamped with social media messages. Unlike today, there was no way to limit how many of them you received or how frequently. And so one of the first things I did was to set up filters so they were automatically moved from my inbox into specific folders.

这几天我还有很多过滤器设置了产品销售。我想记录我在销售电子书时获得的每封电子邮件的记录,以为我的客户服务。当我收到一封电子邮件或消息时的消息时,我喜欢它,“嘿,我买了这个电子书回来的时候。我失去了它。我可以再来一次吗?“我喜欢能够快速检查他们是否买了它,所以我可以再次发送给他们。

I also get a lot of receipts that I need to keep for tax purposes but don’t really need to see until then. So I have another filter set up that moves them to a folder and marks them as being read.

当然,通过将您在电子邮件系统中的联系人表单和过滤器中提供的选项组合,您可以自动处理很多问题。

6. unroll.me.

As a blogger, you’ve probably subscribed to a lot of different newsletters to help you keep up with what’s going on in your niche. But while subscribing to them is usually pretty straightforward, unsubscribing can be a lot more difficult.

And so rather than go through the drama of unsubscribing we just keep putting up with them landing in our inbox.

Which is why I now use a toll calledUnroll.Me。It scans my inbox and shows me all the newsletter I’m currently subscribed to. It then lets me unsubscribe to those I no longer need. And rather than having to unsubscribe to each one individually, it lets me unsubscribe in bulk.

I can also roll up the ones Iwant to receive into a daily digest, which is great if a particular subscription list is really active.

7.博奥梅朗

我在gmail中使用的其他工具是Boomerang。这是一个镀铬扩展,让我做一些我发现真正有用的事情。(它也可以做更多的事情,所以值得一试。)

The first thing it lets me do is resend emails I’ve received at a time that’s more convenient. For example, I can ask it to resend emails I receive late at night at 9am the next morning so they’ll be sitting at the top of my inbox rather than buried under 50 other emails.

它还让我在特定时间发送我的电子邮件。如果您在工作时回复一些电子邮件,人们可能会在您回答并思考通常工作时查看。

并且可以设置一个非常糟糕的先例。

But with Boomerang I can tell it to wait until 9am the next day before actually sending the email. And so even though I answered it late at night it looks as if I replied in the morning during normal working hours.

我希望这些提示可以帮助您在控制下保留您的电子邮件。你有任何其他你想分享的提示吗?请在评论中告知我们。

Photo by Pau Casals on Unsplash

关于达伦排
Darren Rowse是创始人和编辑William Hill官网problogger博客提示Digital Photography School。了解更多关于他的信息这里并与他联系推特,FacebookLinkedIn

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